Jack21 Casino

Jack21 Casino

Welcome Bonus Package
Up To €360 and 50 Free Spins
Additional T&Cs apply.
Play Here
18+ T&Cs apply.
  • More than 1000 games available
  • Multiple currencies accepted, including A$
  • 20+ banking options supported
  • Numerous bonuses available
  • User-friendly interface
  • Mobile-friendly website
  • Reasonable terms of service
  • Players from Australia accepted
  • The lack of live chat customer support
  • The wagering requirement for free spins is too high
  • The new online casino that hasn't established a good reputation - yet

Players often hesitate to trust the new online casino with their money. Nevertheless, playing at recently developed virtual gaming venues doesn’t have to be a bad thing. On the contrary, you can gain many benefits when registering at a newly arrived casino. For instance, you’ll probably have numerous bonuses to play with, and many banking options to use. Namely, Jack 21 Casino showed up this year and has excellent promotional offers. Moreover, it supports more than 20 payments methods and accepts multiple currencies, including A$ and bitcoin. But is it worth a shot? Read the review to find out!


Jack21 showed up only this year, so it didn’t have enough time to establish a good reputation. Nevertheless, the newcomer doesn’t raise any suspicion either. Namely, we haven’t found any shady or questionable terms of service. On the opposite, the casino didn’t leave anything for interpretation but made everything transparent and to-the-point. 

Moreover, it operates under the Curacao laws and is owned by Mountberg B.V. And even though the Curacao license isn’t the most reputable one, it doesn’t have to mean anything. For now, Jack21 Casino appears to be a good and fair virtual gaming venue.

Jack21 Casino  Bonuses & Promotions

New online casinos usually offer numerous bonuses to attract new players. Hence, it comes as no surprise Jack21 Casino has an extensive promotions section. Besides the welcome bonus, the casino has several free spins and bonus money deals available on specific days.

Nevertheless, you can’t win more than ten times the amount of your deposit when playing with a bonus. Simultaneously, the maximum bet size the casino allows is €5. And finally, the games’ contribution toward the wagering requirement isn’t always the same:

  • Slots – 100%,
  • Table games, video poker, and live games – 5%
  • Virtual games – 20%,
  • Scratch cards – 100%

Read ahead if you want to check out other bonus terms and requirements. 

Welcome Offer

Jack21 prepared 120% up to €360 and 50 free spins to welcome new players. Namely, if you register and deposit at least €10, you’ll get a 120% matched bonus, but not more than €360. Furthermore, you’ll get 50 free spins for Northern Sky, Sahara Nights, and the Golden Owl of Athene. Hence, you’ll get the chance to explore and enjoy the casinos’ games right away!

However, the bonus money part of the deal is subject to a 30x wagering requirement. So, you’ll have to roll over the amount of deposit and bonus 30 times before claiming any winnings. And in the case of free spins, you should wager the amount you won 50 times before requesting a withdrawal. Note that you have seven days to meet the WR, or the bonus will expire. 

Monday Reload Bonus

The 40% up to €200 is available every Monday at Jack21 Casino. To claim it, you should deposit the amount of at least €10. Moreover, it comes with a wagering requirement of 30x, and you have to meet it before withdrawing.

Live Casino Night

The live casino games enthusiasts will get a cashback bonus to cover 10% of the amount they lost. Namely, Jack21 offers this deal every Wednesday after 17H (CEST). The maximum amount of bonus is €100, and it comes without any wagering requirements!

Thursday Free Spins

If you deposit at least €20 on Thursday, you qualify for a 50 free spins deal. The games you can use them on are Northern Sky by Quickspin, Sahara Nights by Yggdrasil, and the Golden Owl of Athene by Betsoft. Furthermore, the free spins are subject to the 50x wagering requirement. And the last thing to keep in mind is that you can’t claim them before using the welcome bonus. 

Additional Bonuses for Loyal Players

Namely, Jack21 Casino offers you a VIP treatment if you qualify for it. Like many other virtual gaming venues, the newcomer rewards loyal players with special benefits. So, if you make it to the Club 21, you can get a personal account manager and many exclusive offers. Moreover, you can receive monthly gifts when you gain a VIP status at Jack21 Casino, mostly cash bonuses. 


Thanks to a simple-to-navigate website, Jack21 Casino will make your gaming journey as easy as falling off a log. Namely, the menu on the top of the page consists of the crucial categories: 

  • Casino,
  • Live casino, 
  • Promotions,
  • Support.

Simultaneously, you’ll find the Banking, T&C, Bonus Terms, and similar pages when you scroll down. Hence, the website is filled with essential information, and you’ll have an easy time finding them. The huge plus is that the casino is available in eight different languages!

When it comes to design, the website is appealing and simple. The prevalent colors are navy blue, white, and red. Moreover, the design signals prestige and sophistication. Hence, Jack21 Casino is user-friendly and attractive at the same time.

Jack21 Casino Sign-up Guide

The “registration” button is located at the upper-right corner. Upon pressing it, you’ll access the registration form, and the details you need to fill it are:

  • First and last name,
  • Date of birth,
  • Country,
  • City,
  • Address,
  • Zip code,
  • Phone number,
  • Email address,
  • User name,
  • Password,
  • Currency.

Simultaneously, you’ll need to provide the casino with banking information and documents to confirm your identity and age at one point. Once the procedure is over, you’ll be able to claim the welcome bonus and enjoy the casino’s vide game selection.

Mobile Gaming Experience

Jack21 Casino is optimized for smaller devices so that on-to-go players can enjoy games anytime and anyplace. Namely, the website is mobile-friendly, meaning you can access any game or button via tablets or smartphones. 

Nevertheless, the casino doesn’t have a corespondent app. And given that it started in 2020, this comes as no surprise. What matters is that you can access the website using a browser on a cell phone and gain all the benefits mobile gaming brings. 

Jack21 Casino Games

The newbie features an extensive game library with more than 1000 titles. Among them, you’ll find a good selection of:

  • Table games,
  • Live casino games,
  • Casino games, that include slots and jackpot games,
  • Specialty games, such as bingo and keno, separated into the category “other”.

Luckily, you can easily browse the game library with filters, such as popular, new, and “search by provider”. Speaking of which, Jack21 Casino is supplied by some of the most prestigious software providers – Microgaming, Qickspin, Evolution, etc. Hence, when it comes to game selection, you can count on both the quantity and quality. 

Live Casino 

Thanks to live games, you can almost feel the brick-and-mortar casino vibe without leaving the comfort of your home. For that reason, many players prefer them over the video game versions. If you’re one of them, you’ll be happy to hear Jack21 Casino has many live games in store for you. So, you can enjoy many Blackjack, Poker, Roulette, and Baccarat live games that feel like a real deal. 

Jack21 Casino: How to Make Deposit & Withdrawal?

If you want to make your payments in cryptocurrencies, Jack21 Casino won’t let you down. The newcomer is bitcoin-friendly and supports multiple banking options you can use. Furthermore, some other “regular” payment methods available are Visa, Master Card, Skrill, Neteller, Neosurf, Interac, Bank transfer, etc. 

Note that you can’t withdraw using Cashlib, Siru mobile, and Neosurf. Nevertheless, the casino offers more than 20 deposit and withdrawal methods, including cryptocurrencies.

Simultaneously, the minimum deposit amount required for playing at Jack21 Casino is €10. When you don’t use bonuses, you need to roll over the deposited found at least once before withdrawing. Moreover, the minimum withdrawal you can make is €25, and the maximum is €10.000 per month. 

Lastly, the verification process can last for up to five days. However, in the case of e-wallets, it will go much faster. And the casino may need additional two to five days to cash you out. Of course, it all depends on the payment method you use, so make sure to check out the banking page for more details. 


The safety of your financial and personal information should be your priority number one when making a final choice. Given that many online casino don’t provide players with safe environment, being careful seems like a good idea. If the terms of service allow it, the casino can take advantage of you and confiscate your winnings without a good reason. 

That’s why reading T&C section and doing a research is an intelligent thing to do. Namely, if the casino made it to the blacklist, you can quickly find that information online. Also, you can read some players’ comments and complaints to get a better picture.

Luckily, we did the whole research, so you don’t have to. And after analizing terms and conditions and every individual page, we concluded that Jack21 Casino has a fair policy of operating. Moreover, it uses cutting-edge technology to preserve information, and RNG to ensure fair play for everyone. 

Nevertheless, the casino is new to the market and has a long way ahead. Hence, it yet has to gain and keep players’ trust. 

Customer Support

Jack21 Casino doesn’t have a live chat customer support, which is its main disadvantage. However, you can still contact the support team via email. Someone will answer you as soon as possible, so you can always count on help when the problem occurs.

Furthermore, the main menu features the “support” button. If you press it, you’ll end up on the casino’s FAQ page. The information is separated into the following sections:

  • Account,
  • Deposit,
  • Withdrawals,
  • Bonuses,
  • Games.

Hence, you can easily learn basic information regarding withdrawal limitations, bonus policy, types of games available, safety, and so on. 

Jack21 Casino Markets

The casino doesn’t feature a list of restricted countries. But if you can’t access the registration button, you can’t make an account from your residence country. 

The good news is that players from Australia are eligible to register, claim any bonus, and play most games at Jack21 Casino. The only restriction you’ll face is the unavailability of games powered by Netent.

Lastly, the casino accepts multiple currencies, including euros, American, Canadian, and Australian dollars.

In Conclusion

Given that Jack21 Casino is all fresh and new, there’s enough room for improvement. Namely, the novice should provide live chat customer support as soon as possible. Simultaneously, the casino may work on establishing a good reputation and gaining more trust.

But all said and done, Jack21 Casino is a decent gaming venue with numerous bonuses, games, and banking options to offer. Namely, the casino is bitcoin-friendly and supports numerous payment methods. You can choose between 20+ banking options, and make your payments in multiple currencies, including cryptocurrencies and A$. 

Moreover, the website is mobile-friendly, so you can play any one of the 1000 games on-the-go. Jack21 Casino also provides plenty of bonuses for everyone, and special treatment meant for loyal players. Hence, if the casino grabbed your attention, you should certainly give it a shot!

Up To €360 + 50 Free Spins
Additional T&Cs apply.
Play Here
18+ T&Cs apply.
Trust & Fairness
Games & Software
Bonuses & Promotions
Customer Support
4.0 Overall Rating
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