- Impressive VIP program with cash bonuses
- Site available for Australian players
- Fast transactions
- Player-friendly payment options with country-based methods
- No phone support is available
- Extensive restricted countries list
CasinoChan is an online gambling services provider with an exciting interface, intuitive design, and an intriguing take on gaming. We like the lucrative bonus offering available at this casino, and the game variety isn’t too bad, either.
This casino operates under a Curacao gambling commission license and has been around since 2019. While not among the most mature online casinos in the AU market, it successfully combines traditional gambling approaches with modern technologies. For example, CasinoChan is cryptocurrency-friendly but also accepts a wide variety of conventional (fiat) currencies.
They’re big on security at this casino, which is always reassuring to see – especially if you’re looking to attract new and inexperienced players. There’s also a dedicated and prompt customer support department on standby to assist players 24/7. You’re also looking at fast withdrawals, Live gaming, a dedicated mobile casino, and much more.
Join us as we explore every aspect of CasinoChan in more detail below to see whether this operator is the right fit. Let’s begin.
Casino Chan Welcome Bonus & Promotional Offers
The Welcome Package at CasinoChan includes deposit match offers on the first four deposits. For example, your first deposit gets you a 100% bonus match of up to 250 AUD and 30 free spins for Dig Dig Digger. You’ll need to use the BERLIN bonus code to claim this offer.
Your second deposit at this casino is a 50% bonus match of up to 500 AUD and 30 additional free spins for the Mechanical Clover game. This casino offer requires another bonus code: OSLO. Next, the third deposit is a 50% bonus match of up to 500 AUD, with 30 free spins for Bob’s Coffee Shop with the code MOSCOW.
Lastly, the fourth deposit bonus is a 50% bonus of up to 250 AUD with 30 free spins for the Golden Owl of Athena slot. PRAHA is the bonus code you’ll need to use to claim this offer, which completes the CasinoChan Welcome Package.
Welcome Package Wagering Requirements
As with most online casino promotional offers, it is vital to note the wagering requirements for the welcome package. When it comes to the WR for the welcome bonus cash, you’re looking at a 40x WR on the deposit amount. However, the free spins you receive as a part of the welcome package feature a 50x turnover requirement. Keep in mind that, while this among seems high, some operators require players to wager the sum of their bonus and deposit numerous times. In other words, the playthrough requirements could be worse.
Another piece of advice we’d like to offer is that you should be smart about which bonus offers you claim after registering at an online casino. Instead of amassing a ridiculously high wagering requirement, research each bonus offer, its terms and conditions, and the available game before claiming the offer. Your goal should be to understand which game you can play with your bonus money – and whether you should do so in the first place.
Casino Chan Additional Offers
New and existing players at this casino can also claim other promotions besides the Welcome offer. These promos include the 50% Monday Reload, Free Spins Thursday, and weekly tournaments.
When it comes to the 50% Monday Reload, your only requirement for claiming this promotion is to deposit funds to your account on a Monday. As a result, you can get a 50% reload bonus of up to 125 AUD and another 30 free spins for Avalon: The Lost Kingdom game. Similar to the previous offers, you’ll need to use the AMSTERDAM bonus code to claim this offer.
On the other hand, you can also get your hands on 100 free spins if you make a deposit on a Thursday. The minimum required amount to become eligible for this offer is 40 AUD. The promotion works as follows: depositing funds on a Thursday gets you 25 free spins for The Golden Owl of Athena game. You receive another 25 free spins 24 hours after the first installment, and the process continues for four days. Depositing funds to your account on any Thursday automatically credits the free spins to your account.
Lastly, where would the online casino industry be without weekly and monthly tournaments? This casino frequently hosts regular slot races with lucrative prize pools and varying rewards for the luckiest winners, and participation is effortless.
CasinoChan VIP Program
Players automatically participate in the VIP program after depositing funds into their casino accounts for the first time. With every game you play, the casino awards a certain number of CasinoChan points to your account. In other words, you receive 1 BP (casino point) for every 25 AUD you wager in real money games. However, remember that live dealer and table games do not count towards the program.
If you wager more, you achieve a higher VIP level, but your withdrawal limits and rewards also grow proportionally to your level. There are 11 levels in the progress table, and the required number of points varies for every level you’re aiming to climb.
For example, the levels include Elephant (level 1, 100 BP), Fox (level 2, 200 BP), Monkey (level 3, 500 BP), Tiger (level 4, 1,500 BP), Sheriff (level 5, 4,000 BP), Dracula (level 6, 15,000 BP), Captain (level 7, 30,000 BP), Viking (level 8, 60,000 BP), King ( level 9, 100,000 BP), Ra (level 10, 500,000 BP), and Pharaon (level 11, 2 million BP).
However, if you manage to get to the Pharaon VIP level, one of the available prizes includes a brand new Porsche 911 Carrera GTS.
How To Sign Up At CasinoChan
There are two ways to register a new account at this casino operator. One of the ways is to link your new account to an existing Facebook profile. The other method involves creating a separate account, for which the procedure is similar to generating any online profile.
- Visit the official casino site
- Click the red “Sign Up” button in the header’s upper-right corner
- Enter your email address
- Create a unique password (minimum eight characters long)
- The casino will ask you to re-confirm your email address. Click on “It’s correct”
- In the next step, you’ll need to select your country of residence
- After your country of residence, you will need to choose a preferred currency
- Your mobile number will be the next item during the procedure
- You’ll see a new pop-up window welcoming you to the casino and offering you the chance to claim the Welcome bonus by depositing funds.
NOTE: Remember that it’s always an excellent idea to read the casino’s Terms and Conditions in detail before you register an account and claim any offers. The T&C section contains all of the relevant fine print that outlines your rights and regulations towards the casino and vice versa. If you encounter any issues within this section that you disagree with, we recommend consulting customer service or looking for an alternate operator.
Is CasinoChan Mobile-Friendly?
Since this operator targets markets like Australia, Canada, and the UK, you’ll find an excellent mobile casino awaiting punters. Most of the operator’s targeted markets are first-world countries with users that heavily rely on modern technology. Since smartphones are among the most popular and practical ways of enjoying online gambling entertainment, it makes sense that this casino favors mobile optimization.
You won’t find downloadable apps for this casino, but an excellent browser-based casino experience more than makes up for this shortcoming. The only requirements are a stable connection and a reliable browser/device, and you can get your game on.
Aesthetically speaking, the mobile casino design is pleasing and functional. Some players complain about the lack of filters in the game library, but this is only a minor inconvenience. On the other hand, the live chat and tournaments section work like charms.
This online casino operates using a multiplatform, meaning that the power comes from numerous different providers. Some of the industry’s biggest names made their presence known here, and examples include Big Time Gaming, Quickspin, Betsoft, Microgaming, and others.
All games feature an instant play mode, meaning there is no need to download each title before playing. As previously mentioned, this operator is mobile and desktop compatible, which makes it straightforward to enjoy your favorite games regardless of where you are.
You’ll find more than 2,000 slot games in the casino’s library, and this area is where most punters look first. Whether you’re on the market for the latest releases or the biggest hits to come out of the industry, you’ll find a game for every palate here. For instance, some of the current favorites include 5 Mariachis, Valley of the Gods, Bonanza, and more. However, remember that progressive jackpot titles do not have a standalone category, which is unfortunate. You’ll need to search these games by title, but alas, ‘tis what it is.
On the other hand, a dedicated BTC Games section is available to players that more than offsets the lack of a dedicated progressive slots category. If you prefer wagering cryptocurrencies instead of traditional funds, you should feel right at home in this section.
Slot games are among the most loved and popular casino titles worldwide. However, plenty of punters prefer traditional card and table games, and these individuals also have a place at CasinoChan. For example, you can try any of the numerous roulette and blackjack variants. The choice is endless, and all it takes is selecting a game you like before you start gaming like a professional.
Casino Chan Live Games
Speaking of card and table games, you can choose plenty of the same variants for Live or RNG-powered gaming. If you prefer the former, there are also baccarat and poker variations available in a live setting. Besides Evolution Gaming, the casino’s live section also features Vivo Gaming, Ezugi, and Authentic input.
Your choices include new fan favorites like Sic Bo, Monopoly Live, and dream catcher. Interestingly, this section also allows players to join tables at real-life casinos like Casino Malta and Dragonara, which are actual casinos located in Malta.
Casino Chan Deposit & Withdrawal
In all honesty, it is refreshing to see a relatively young casino operator offering so many reliable payment methods. On the one hand, players at this casino can use tried and tested options like Neteller, Skrill, MasterCard, Visa, Maestro, and more. On the other hand, you can also use Bitcoin wallets, bank transfers, and additional options. You can count on all effective options like CAD, AUD, EUR, USD, and more regarding the available currencies.
Additionally, different payment methods are available for various countries. However, you can still use some payment options exclusively if you’re a resident of a specific country. Canada is the perfect example since Interac is a fast-growing and convenient method to carry out a deposit/withdrawal transaction.
Depending on your preference, choosing a bank transfer means a highly secure transaction, but the long waiting time is a downside. Credit card transactions are a standard and popular method, but they are not without risk. The most apparent, safe, and reliable options are e-wallets and cryptocurrencies, but these methods also require research. Transfer fees are always tricky, and knowing what you’re getting into can be crucial for managing your budget in the long run.
Also, you should note that there are limits to every transaction. The minimum is around 15 to 25 AUD for most deposits, though there doesn’t seem to be a fixed withdrawal limit. However, if you’re a significant spender, we recommend going with BTC because it has a 2 BTC limit. In any case, you should always check with customer support to find the most suitable option for your country.
When it comes to gambling at newer and still unproven casino operators, even seasoned punters tend to be wary. However, we found no reason for concern when it comes to gambling at CasinoChan. The operator Direx Ltd. has a long history of operating other reputable casinos in the industry, none of which was privy to major scandals. Additionally, this casino operates under a Curacao gaming commission license, which is not ideal, but plenty of other casinos with the same license do an excellent job.
This operator also incorporates a support system aiming to help players curb gambling addiction and invests continuous effort into ensuring only players 18 and older access the casino. The casino team is also a firm believer in fair play and uses regularly tested and audited RNG software. As always, you have to right to complain if you’re displeased with any aspect of your casino experience.
Moreover, the casino uses SSL encryption protocols that ensure your personal and banking information is safe from third parties and hackers. You’ll also notice an extensive cookies policy that outlines everything a wary casino player needs to know to put their mind at ease.
Overall, seeing that this operator wants only the best for its players is straightforward. Providing a remarkable gaming experience and a customer-centric approach is a priority at CasinoChan. The casino has partnered with top-notch software providers and uses state-of-the-art payment software for this purpose.
This online casino is available in numerous countries worldwide. Consequently, being available to players all the time is a top priority. You can get in touch with the dedicated customer service department via live chat and email (firstname.lastname@example.org).
However, we found no phone line availability, which is a slight disadvantage to an otherwise excellent casino experience. No matter how great a time players have while gambling online, issues will arise. When that happens, it is crucial to ensure a resolution to such problems quickly and effectively. Otherwise, you risk players transitioning to the competition.
Despite the lack of a dedicated phone line, the live chat and email options work well at this casino and feature average response times. We have no objections to the customer service department or agents.
The restricted countries list at CasinoChan includes the following regions:
- United Arab Emirates
- Dutch West Indies
- New Caledonia
- Wallis and Futuna
- French Polynesia
- St. Martin
- French Guiana
- United Kingdom
- The United States of America
This operator features a dark-colored website design imbued with white font and subtly colored shortcuts and previews. The overall color scheme creates an inviting atmosphere and creates the impression of relaxed gameplay. Unlike countless competitors that focus on bright colors and aggressive animations that create the appearance of urgency, this casino does the opposite.
You’ll encounter a blackish color palette throughout the website, starting with the main/landing page. Most of the text is white, which creates contrast and allows vital information to stand out without appearing aggressive or tiring on the eyes.
The graphics are tasteful and moderately colorful, with no bright colors that draw attention away from what really matters: an overall excellent first impression. There is no arguing about tastes, but as far as the perfect online casino design goes, this operator got the recipe just right. Everything is thought-through and minimalistic, yet simultaneously entertaining and pleasant to look at.
This online casino is an excellent choice for players who enjoy taking risks during their gambling sessions. There is no such thing as perfection. After reading this review, you understand that some areas are less than excellent. Regardless, CasinoChan is still young, and all of these deficiencies will disappear over time.
The top-rated casinos in Australia